Zygo aims to provide a reliable and efficient delivery experience for all customers.
Order Processing
- Orders are processed within 1–3 working days after payment confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
Delivery Timeline
- Standard delivery time: 4–7 working days
- Delivery timelines may vary based on location, product availability, and external conditions
Shipping Charges
Shipping charges may vary based on:
- Order value
- Delivery location
- Ongoing offers or promotions
Free shipping may be available on selected products or campaigns.
Order Tracking
Once the order is dispatched:
- Tracking details will be shared via SMS, email, or WhatsApp
- Customers can monitor delivery status in real time
Delays & Exceptions
While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Logistics disruptions
- High demand periods
Zygo is not liable for delays caused by third-party courier services.
Undelivered Orders
If delivery fails due to:
- Incorrect address
- Customer unavailability
- Refusal to accept
The order may be returned, and re-delivery charges may apply.
Customer Responsibility
Customers are responsible for providing accurate shipping details. Orvyn is not liable for delivery
issues caused by incorrect or incomplete information.